Joy Chen
Director
Joy brings both public and private sector experience with extensive knowledge in value-based arrangements, particularly as it relates to primary care and long-term care. Prior to her role at Coral, Joy was the co-lead for the ACO REACH model at CMS where she managed ACO participation and implemented policy changes related to the model's financial and quality methodologies. She holds an MPH from the Yale School of Public Health.
More from Joy Chen
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Season 1 | Episode 14 | Unpacking CMS Reforms to ACO REACH for 2026
CMS rolled out major updates to the ACO REACH Model for Performance Year 2026, with new policies affecting benchmarks, risk scores, and quality incentives. Joining us is guest expert Noah Champagne from Milliman, who will share insights on the key reforms and what they mean for the field. We break down what’s changing, why it matters, and what it could mean for ACOs and the future of value-based care.
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Inside the WISeR Model: CMS’s First Tech-Only Innovation Initiative
CMS is launching a first-of-its-kind model that puts technology companies at the center of Medicare’s prior authorization process with the Wasteful and Inappropriate Service Reduction (WISeR) Model.